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OUR PROCESS

Find Out How Our Process Can Guide You

Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. We also can often price match big box stores and always offer competitive pricing. From start to finish, you can expect nothing but an exceptional experience from all of us at BOND’S every time.

CONSULTATION

We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit our showroom to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.

System Design & Engineering

After we’ve met with you, we will go to work designing technology systems for your home or business that address your needs and do so within budget. During this step, we create a comprehensive design that includes a scope of work, detailed proposal, rough-in plan, and other schematics needed. Through this process, we are often collaborating with your builder and other trades to ensure the design incorporates the latest information and to give the other trades anything they require to complete their work as well.

Installation

Putting all the parts and pieces together for smart technology and integrated systems need to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so it functions as desired and is reliable.

Programming

Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.

Service & Support

We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. We provide a 90 day warranty on all our installations. We will also help facilitate warranty claims for installed equipment during the manufacturer’s warranty period. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.

Plan Your Next Project Send us your details, and one of our friendly and knowledgeable professionals will reach out.

  • 1010 West Lynn St., Austin, TX 78703
  • 512-476-3551
  • sales@bondstv.com
  • Monday - Friday: 9:00 AM - 6:00 PM Saturday & Sunday Closed Walk-ins Welcome – Appointments Preferred